M21Global is a translation company certified by the ISO 17100:2015 International Translation Services Standard, operating in Europe and around the world.
We offer and guarantee: the best deadlines, impeccable quality and competitive prices in all our services.
We exclusively employ native translators working in technical, commercial and legal areas, using specialists from the various domains defined by the American Translators Association, and in more than 100 languages.
Our services specialize in the following areas: Technical/Legal Translation: Aerospace, Archaeology, Architecture, Automobile, Civil Engineering, Commercial, Contracts, Energy, Engineering, Environment, Finance, Food, Health, Hospitality, Informatics, Information Technologies, Instrumentation, Insurance, Law, Lawsuits, Management, Marketing, Pharmacy, Railways, Telecommunications, Tenders, Tourism and such more.
In addition to translation services, we also provide a grammar and stylistic proofreading and correction service in any language. Send us the original and we will also correct the translation.
We provide subtitling services in several languages, for business and promotional videos.
In today’s world, a company’s exposure to national and international markets is done via the Internet. Communications with potential clients and frequent clients has been revolutionised. But your website cannot have any errors or language that might harm your corporate image or offend local cultures. Your website must also be found by those looking for a product or service: this is the SEO function. Our company is prepared to optimize your website so it shows up first in search engines.
Translations with a legal certification for use in Portugal and in any country that has ratified the Hague Convention.
We transcribe and translate your meetings, presentations and videos in our areas of expertise.
The final desktop publishing conveys an adequate image of your company. We also prepare the materials for printing, in Word, Powerpoint, InDesign, Illustrator, Paint 3D and AutoCAD, among others.
M21Global translates from and into more than 100 languages: European languages and Turkish, Arabic, Chinese, Japanese and Korean languages at low prices.
In Portuguese, Spanish, French, English, Italian and German, our work has the best deadlines, quality and prices on the market (October 2017 Benchmark).
How is this possible?
By making use of our resources, Past Translations, extensive Terminology Databases and Total Quality Management, Employee Quality and Demanding Management, we can optimize productivity and reduce costs while passing on this benefit to the Client.
Total Quality Management is the idea that controlling the quality of translations is not something left to a ''quality controller'', someone who is at the end of the production line of translation services and verifies the end result. It is done throughout the process, thus ensuring deadlines and quality, without surprises at the end, when delivering the work to the Client.
We deliver value and security to the Client, making use of the most advanced technology and processes in the various translation stages.
Following the parameters of the European Foundation for Quality Management (EFQM) model for Excellence, M21Global's Total Quality Management strategies are characterized by::
• The excellence of all management, operational and administrative processes.
• The culture of continuous improvement in all aspects of the business, namely training, streamlined processes and updating terminological databases.
• The understanding that quality improvement produces, in addition to immediate customer benefits, cost savings and lower prices.
• The creation of stronger relationships with Clients and Suppliers.
• The engagement of all staff, not just translators and proofreaders.
• Organizational practices geared towards customer satisfaction.
All translations use adequate glossaries, from the Client and from M21Global. If necessary, these can be specifically prepared for each work, in order to provide the best terminological coherence of all work.
If you send us your style guide or your own terminology, these will be faithfully followed during all steps of the translation process.
We have, among our Clients, many of the Portuguese companies present in the TOP 500 Exame magazine list, featuring the largest and best companies and multinationals as well as numerous foreign companies. On our website, you can see several spontaneous testimonials from many of our Clients.
The Client awards us their work and we deliver the contracted service within the agreed deadline on 99.99 % of the time.
Commercial technical managerProtectorcactus SL
"We have to highlight the overwhelming professionalism and treatment received by M21Global. I’m not only talking about the translation of documents, I’m talking about the entire customer experience, it is by far the best service we have ever received for a job of this nature. [...] Anyway, I honestly think it’s an impressive service. "
"Regarding the entire process, professionalism and kindness are two words I would use to describe you."
"I thank you, once again, for the excellent service."
"Accessible, high quality, on time, available to resolve problems."
"Rapid response and translation, customer care, ease of communication and accurate translations. Unbeatable professionalism."
"Speed, efficiency, quality and convenience."
"Rapid response and translation, available to clarify doubts, price and quality."
"Deft is extremely happy with the service provided. The work process ran smoothly, they work swiftly and according to the deadlines set and show great sympathy in replying to our requests and queries, a sign of great professionalism."
"I would like to mention that the service provided was excellent, fast and meet our requirements. Congratulations!"
ENVAC South Europe & Americas
"We’d like to thank you for your professionalism during the translation process, quality and delivering the work in the agreed timeframe. The work is according to our expectations. We will certainly consider working with you company again in the future."
Publishing house: Editora Leya
"I would like to extend my deepest thanks to you and to the translation team at M21Global that accompanied this process, for your resilience and professionalism during this long way, especially in the final stretch."
Volkswagen Financial Services
"I would like to thank you for promptly and professionally translating the agreement within our requested deadline."
"First of all, congratulate you for the quality of the translation delivered. It was delivered on time and under a high quality standards."
"Thank you very much, we will certainly recommend your services!"
"I've already had the opportunity to read it and the translation is very well done."
"We confirm we have already received the translation by post and liked the translation, the service, the friendliness and speed."