Zero Errors, Total Satisfaction
Our “Zero Errors, Total Satisfaction” motto is not just a phrase, but a reflection of our dedication and commitment to excellence. To achieve these high quality standards, we adopt the following practices:
- Specialisation and Continuity: We select the most competent translators, seeking to establish lasting partnerships, and assigning them specific long-term projects and customers.
- Native Professionalism: We work exclusively with translators whose mother tongue corresponds to the project’s target language, thus guaranteeing authentic and specialised translations.
- Rigorous Review: Each job is meticulously reviewed by a qualified professional, thus ensuring its accuracy and quality.
- Commitment to Quality: We implement strict quality control, which aligns with our Continuous Improvement process, certified by ISO 17100.
- Terminological Coherence: We use and develop specific technical glossaries, complemented by style guides, to ensure the uniformity and accuracy of translations.
- Resource Management: We maintain and regularly update our databases and terminology files, ensuring the coherence and timeliness of translations.
- Technological Innovation: We invest in technology to harmonise, integrate and optimise all our processes, benefiting from innovation and solutions developed in-house.
With these practices, we reaffirm our commitment to offering high quality translations, always with a focus on total customer satisfaction.
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