Testimonies from Our Customers

M21Global attaches great importance to feedback from its customers. In accordance with the ISO 17100 quality standard certification, after the completion of each translation job, we send a satisfaction questionnaire to collect the opinions and evaluations of our customers.

These are the aggregate results of the satisfaction surveys we have received since 2016.

2016

Satisfaction
4.3/5
Customer Service
4.5/5
Translation
4.3/5

2017

Satisfaction
4.5/5
Customer Service
4.5/5
Translation
4.4/5

2018

Satisfaction
4.5/5
Customer Service
4.5/5
Translation
4.4/5

2019

Satisfaction
4.5/5
Customer Service
4.6/5
Translation
4.5/5

2020

Satisfaction
4.5/5
Customer Service
4.6/5
Translation
4.5/5

2021

Satisfaction
4.6/5
Customer Service
4.7/5
Translation
4.6/5

2022

Satisfaction
4.6/5
Customer Service
4.7/5
Translation
4.6/5

2023

Satisfaction
4.5/5
Customer Service
4.7/5
Translation
4.7/5

Feedback from some of our customers

Some of our frequent customers:

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